Business Finance Homework Help
Montana State University Billings Business Starbucks Discussion
Only answer one question
Go to your eBook (pp. 475-479) and select Case 2: Starbucks CEO Kevin Johnson: “I’m not Howard Schultz.” For this discussion you will read and then answer ONE the following five questions for the case by Friday at 11:59 PM MST. Your discussion post to one question below should not exceed 200 words.
Questions:
- How did Starbucks create its uniqueness in the first place? Why was it so successful?
- To be a source of competitive advantage over time, core competencies need to be honed and upgraded continuously. Why and how did Starbucks lose its uniqueness and struggle in the mid-2000s? What strategic initiatives did Howard Schultz, following his return as CEO in 2008, put in place to re-create Starbucks’ uniqueness?
- What is your assessment of Howard Schultz as a strategic leader? Where on the Level-5 pyramid of strategic leadership (see Exhibit 2.2) would you place Schultz? Why? Explain.
- Howard Schultz, as the creator of the Starbucks brand that we know today, is a larger-than-life figure in the company and business community. Do you think it is difficult to follow such an iconic leader? Why or why not?
- How is Kevin Johnson as CEO different from Howard Schultz? What leadership style is Johnson pursuing? Do you think he will be successful? Why or why not?