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Has a work colleague’s particular—or peculiar—behavior ever driven you to a manager for resolution? Or, if you have not taken the step to report an issue, have you tried testing some way to make it disappear? Here’s your opportunity to place yourself in both scenarios, but as a manager—to imagine how you might address a challenging employee’s behavior, and to check your application of techniques designed to resolve problem behavior.

Behavior-shaping is defined in your course text as the process of reinforcing closer and closer approximations to a target behavior. The key to successful behavior-shaping lies in reducing a complex target behavior to easily learned steps. After the steps are established, it is important to faithfully reinforce any improvement. For this Discussion, you will choose a workplace scenario about a problem behavior and consider a behavior-shaping course of action.

To prepare:

Refer to the three scenarios in the Media section of this week’s Learning Resources, the section of Determinants of Intention (pp. 48-49) in Chapter 2 of your text and choose one as the focus of your Discussion.

Post a 200- to 300-word response that includes the following:

• Your chosen scenario and the target behavior
• Appropriate behavior-shaping techniques for this behavior and how, as a manager, you would apply them
• Support for your thinking from the text and other resources, citing your sources using appropriate APA format and style