Describe in your own words how can you apply the Dynamic Capability Theory framework for your dissertation with at least 750 words APA style. How do these citation help your research – 200 words literature review to advocate your topic

Topic – Exploring issues of automation in Healthcare Insurance and how it impacts quality of Healthcare

Background – Problem, Gaps – Too much automation, No human interaction, loss of emotions & helplessness, No options for resolutions, increase in customer complaints and customer satisfaction, higher resolution time.

Significance of the Project Research Questions – What will the paper address – Gaps and what categories should be automated and what shouldn’t be automated?

Theoretical Framework –

• Dynamic capabilities (DC)
• Could use path dependence to make your point
• Do these citation help your research, sources to support your topic and strenthen your idea of the topic
• Preparing for the Future of Healthcare in Light of Automationhttps://www.automationanywhere.com/company/blog/rpa-thought-leadership/preparing-for-the-future-of-healthcare-in-light-of-automation
  

  Automation and Artificial Intelligence: How machines are affecting people and places

  https://www.brookings.edu/research/automation-and-artificial-intelligence-how-machines-affect-people-and-places/